diff --git a/docs/03-purchasing.md b/docs/03-purchasing.md
index 404fed8..ae8aeb6 100644
--- a/docs/03-purchasing.md
+++ b/docs/03-purchasing.md
@@ -417,6 +417,13 @@ if ($order->is_fully_paid) {
 $outstanding = $order->amount_outstanding; // In cents
 ```
 
+`Blax\Shop\Events\OrderPaid` is dispatched exactly once per order: on the save
+where `paid_at` goes from `null` to a value (`recordPayment()` reaching
+`amount_total`, the Stripe `checkout.session.completed` webhook, or a direct
+update that sets `paid_at`). Partial payments and later saves of an already-paid
+order do not re-fire it. Listen to it for fulfilment, invoicing or confirmation
+mail; the event carries the order as your configured `shop.models.order` class.
+
 ### Update Order Status
 
 ```php
diff --git a/src/Http/Controllers/StripeWebhookController.php b/src/Http/Controllers/StripeWebhookController.php
index f43b0e7..f7c057f 100644
--- a/src/Http/Controllers/StripeWebhookController.php
+++ b/src/Http/Controllers/StripeWebhookController.php
@@ -153,7 +153,7 @@ class StripeWebhookController
         $order = $cart->order;
         if (! $order) {
             // Create order from the converted cart
-            $order = Order::createFromCart($cart);
+            $order = $this->orderModel()::createFromCart($cart);
 
             Log::info('Order created from Stripe checkout session', [
                 'order_id' => $order->id,
@@ -651,7 +651,7 @@ class StripeWebhookController
         // Invoice events are typically for subscriptions
         // Add order note if we can find the related order
         if ($invoice->metadata->order_id ?? null) {
-            $order = Order::find($invoice->metadata->order_id);
+            $order = $this->orderModel()::find($invoice->metadata->order_id);
             if ($order) {
                 $amountPaid = ($invoice->amount_paid ?? 0) / 100;
                 $order->addNote(
@@ -675,7 +675,7 @@ class StripeWebhookController
         ]);
 
         if ($invoice->metadata->order_id ?? null) {
-            $order = Order::find($invoice->metadata->order_id);
+            $order = $this->orderModel()::find($invoice->metadata->order_id);
             if ($order) {
                 $order->addNote(
                     "Subscription invoice payment failed (Invoice: {$invoice->id})",
@@ -687,6 +687,20 @@ class StripeWebhookController
         return true;
     }
 
+    /**
+     * The order model class configured by the host app (`shop.models.order`).
+     *
+     * Every lookup/creation in this controller goes through it — not through
+     * `Order::` statically — so a host subclass with its own boot hooks, casts
+     * or scopes is what the real webhook path builds and returns.
+     *
+     * @return class-string<Order>
+     */
+    protected function orderModel(): string
+    {
+        return config('shop.models.order', Order::class);
+    }
+
     /**
      * Find an order by payment intent ID
      */
@@ -697,7 +711,7 @@ class StripeWebhookController
         }
 
         // First try to find via order's payment_reference
-        $order = Order::where('payment_reference', $paymentIntentId)->first();
+        $order = $this->orderModel()::where('payment_reference', $paymentIntentId)->first();
         if ($order) {
             return $order;
         }
@@ -727,7 +741,7 @@ class StripeWebhookController
         }
 
         // Try to find order where payment_reference contains the charge
-        $order = Order::where('payment_reference', $chargeId)->first();
+        $order = $this->orderModel()::where('payment_reference', $chargeId)->first();
         if ($order) {
             return $order;
         }
diff --git a/src/Models/Cart.php b/src/Models/Cart.php
index 31d308e..501c0bb 100644
--- a/src/Models/Cart.php
+++ b/src/Models/Cart.php
@@ -2298,8 +2298,10 @@ class Cart extends Model
                 'status' => CartStatus::CONVERTED,
             ]);
 
-            // Create an Order from this converted cart
-            $order = Order::createFromCart($this);
+            // Create an Order from this converted cart — via the configured
+            // class so a host subclass (shop.models.order) is what gets built.
+            $orderModel = config('shop.models.order', Order::class);
+            $order = $orderModel::createFromCart($this);
 
             return $this;
         });
diff --git a/src/Models/Order.php b/src/Models/Order.php
index 1c2fb5b..f35b788 100644
--- a/src/Models/Order.php
+++ b/src/Models/Order.php
@@ -167,6 +167,17 @@ class Order extends Model
                 }
             }
         });
+
+        // Announce the transition into "paid" exactly once: when paid_at goes
+        // from null to a value in this save (recordPayment() reaching
+        // amount_total, or a direct update that sets paid_at). Later saves of
+        // an already-paid order (status moves, meta touches) must not re-fire,
+        // and a host subclass configured via shop.models.order gets it too.
+        static::updated(function (Order $order) {
+            if ($order->wasChanged('paid_at') && $order->paid_at && !$order->getOriginal('paid_at')) {
+                \Blax\Shop\Events\OrderPaid::dispatch($order);
+            }
+        });
     }
 
     /**
diff --git a/src/Services/ShopService.php b/src/Services/ShopService.php
index 73b1acb..b5bef6c 100644
--- a/src/Services/ShopService.php
+++ b/src/Services/ShopService.php
@@ -147,12 +147,25 @@ class ShopService
     // ORDER QUERIES
     // =========================================================================
 
+    /**
+     * The configured {@see Order} model class (`shop.models.order`).
+     *
+     * All order queries below resolve it instead of using `Order::` statically,
+     * so a host subclass is what every finder returns.
+     *
+     * @return class-string<Order>
+     */
+    protected function orderModel(): string
+    {
+        return config('shop.models.order', Order::class);
+    }
+
     /**
      * Get all orders query builder.
      */
     public function orders(): Builder
     {
-        return Order::query();
+        return $this->orderModel()::query();
     }
 
     /**
@@ -160,7 +173,7 @@ class ShopService
      */
     public function order(string $id): ?Order
     {
-        return Order::find($id);
+        return $this->orderModel()::find($id);
     }
 
     /**
@@ -168,7 +181,7 @@ class ShopService
      */
     public function orderByNumber(string $orderNumber): ?Order
     {
-        return Order::where('order_number', $orderNumber)->first();
+        return $this->orderModel()::where('order_number', $orderNumber)->first();
     }
 
     /**
@@ -176,7 +189,7 @@ class ShopService
      */
     public function ordersToday(): Builder
     {
-        return Order::whereDate('created_at', Carbon::today());
+        return $this->orderModel()::whereDate('created_at', Carbon::today());
     }
 
     /**
@@ -184,7 +197,7 @@ class ShopService
      */
     public function ordersThisWeek(): Builder
     {
-        return Order::whereBetween('created_at', [
+        return $this->orderModel()::whereBetween('created_at', [
             Carbon::now()->startOfWeek(),
             Carbon::now()->endOfWeek(),
         ]);
@@ -195,7 +208,7 @@ class ShopService
      */
     public function ordersThisMonth(): Builder
     {
-        return Order::whereBetween('created_at', [
+        return $this->orderModel()::whereBetween('created_at', [
             Carbon::now()->startOfMonth(),
             Carbon::now()->endOfMonth(),
         ]);
@@ -206,7 +219,7 @@ class ShopService
      */
     public function ordersThisYear(): Builder
     {
-        return Order::whereBetween('created_at', [
+        return $this->orderModel()::whereBetween('created_at', [
             Carbon::now()->startOfYear(),
             Carbon::now()->endOfYear(),
         ]);
@@ -217,7 +230,7 @@ class ShopService
      */
     public function ordersBetween(\DateTimeInterface $from, \DateTimeInterface $until): Builder
     {
-        return Order::whereBetween('created_at', [$from, $until]);
+        return $this->orderModel()::whereBetween('created_at', [$from, $until]);
     }
 
     /**
@@ -225,7 +238,7 @@ class ShopService
      */
     public function ordersWithStatus(OrderStatus $status): Builder
     {
-        return Order::where('status', $status->value);
+        return $this->orderModel()::where('status', $status->value);
     }
 
     /**
@@ -265,7 +278,7 @@ class ShopService
      */
     public function activeOrders(): Builder
     {
-        return Order::active();
+        return $this->orderModel()::active();
     }
 
     /**
@@ -273,7 +286,7 @@ class ShopService
      */
     public function paidOrders(): Builder
     {
-        return Order::paid();
+        return $this->orderModel()::paid();
     }
 
     /**
@@ -281,7 +294,7 @@ class ShopService
      */
     public function unpaidOrders(): Builder
     {
-        return Order::unpaid();
+        return $this->orderModel()::unpaid();
     }
 
     // =========================================================================
@@ -294,7 +307,7 @@ class ShopService
      */
     public function totalRevenue(): int
     {
-        return (int) Order::sum('amount_paid');
+        return (int) $this->orderModel()::sum('amount_paid');
     }
 
     /**
@@ -348,7 +361,7 @@ class ShopService
      */
     public function totalRefunded(): int
     {
-        return (int) Order::sum('amount_refunded');
+        return (int) $this->orderModel()::sum('amount_refunded');
     }
 
     /**
@@ -366,7 +379,7 @@ class ShopService
      */
     public function averageOrderValue(): float
     {
-        return (float) Order::avg('amount_total') ?? 0;
+        return (float) $this->orderModel()::avg('amount_total') ?? 0;
     }
 
     /**
@@ -392,7 +405,7 @@ class ShopService
         $startOfYear = Carbon::now()->startOfYear();
         $endOfYear = Carbon::now()->endOfYear();
 
-        $orderStats = Order::selectRaw("
+        $orderStats = $this->orderModel()::selectRaw("
             COUNT(*) as total,
             SUM(CASE WHEN status = ? THEN 1 ELSE 0 END) as pending,
             SUM(CASE WHEN status = ? THEN 1 ELSE 0 END) as processing,
@@ -482,7 +495,7 @@ class ShopService
      */
     public function revenueByDay(\DateTimeInterface $from, \DateTimeInterface $until): \Illuminate\Support\Collection
     {
-        return Order::whereBetween('created_at', [$from, $until])
+        return $this->orderModel()::whereBetween('created_at', [$from, $until])
             ->selectRaw('DATE(created_at) as date, SUM(amount_paid) as revenue, COUNT(*) as orders')
             ->groupBy('date')
             ->orderBy('date')
@@ -494,7 +507,7 @@ class ShopService
      */
     public function revenueByMonth(\DateTimeInterface $from, \DateTimeInterface $until): \Illuminate\Support\Collection
     {
-        return Order::whereBetween('created_at', [$from, $until])
+        return $this->orderModel()::whereBetween('created_at', [$from, $until])
             ->selectRaw('YEAR(created_at) as year, MONTH(created_at) as month, SUM(amount_paid) as revenue, COUNT(*) as orders')
             ->groupBy('year', 'month')
             ->orderBy('year')
diff --git a/tests/Unit/Order/OrderPaidEventTest.php b/tests/Unit/Order/OrderPaidEventTest.php
new file mode 100644
index 0000000..4883844
--- /dev/null
+++ b/tests/Unit/Order/OrderPaidEventTest.php
@@ -0,0 +1,110 @@
+<?php
+
+namespace Blax\Shop\Tests\Unit;
+
+use Blax\Shop\Events\OrderPaid;
+use Blax\Shop\Models\Order;
+use Blax\Shop\Tests\TestCase;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Illuminate\Support\Facades\Event;
+use PHPUnit\Framework\Attributes\Test;
+
+/**
+ * A host app's Order subclass, as configured via `shop.models.order`.
+ * OrderPaid must be dispatched for it exactly like for the base model.
+ */
+class HostPaidOrder extends Order {}
+
+/**
+ * OrderPaid is announced exactly once: on the save where paid_at goes from
+ * null to a value. Never on partial payments, never again on later saves.
+ */
+class OrderPaidEventTest extends TestCase
+{
+    use RefreshDatabase;
+
+    protected function pendingOrder(int $total = 10000): Order
+    {
+        return Order::factory()->pending()->create([
+            'amount_total' => $total,
+            'amount_paid' => 0,
+        ]);
+    }
+
+    #[Test]
+    public function record_payment_reaching_total_dispatches_order_paid_once(): void
+    {
+        $order = $this->pendingOrder(10000);
+
+        Event::fake([OrderPaid::class]);
+
+        $order->recordPayment(10000, 'pi_paid', 'card', 'stripe');
+
+        Event::assertDispatchedTimes(OrderPaid::class, 1);
+        Event::assertDispatched(OrderPaid::class, fn (OrderPaid $e) => $e->order->is($order));
+
+        // Overpayment / a second recordPayment on an already-paid order stays quiet.
+        $order->recordPayment(500);
+        // ... and so do unrelated later saves (status move, meta touch).
+        $order->updateMetaKey('tracking_number', 'TRK-1');
+        $order->markAsShipped('TRK-1', 'DHL');
+
+        Event::assertDispatchedTimes(OrderPaid::class, 1);
+        $this->assertNotNull($order->fresh()->paid_at);
+    }
+
+    #[Test]
+    public function partial_payment_does_not_dispatch_until_total_is_reached(): void
+    {
+        $order = $this->pendingOrder(10000);
+
+        Event::fake([OrderPaid::class]);
+
+        $order->recordPayment(4000);
+        Event::assertNotDispatched(OrderPaid::class);
+        $this->assertNull($order->fresh()->paid_at);
+
+        $order->recordPayment(6000);
+        Event::assertDispatchedTimes(OrderPaid::class, 1);
+        $this->assertNotNull($order->fresh()->paid_at);
+    }
+
+    #[Test]
+    public function direct_update_setting_paid_at_dispatches_order_paid_once(): void
+    {
+        $order = $this->pendingOrder(10000);
+
+        Event::fake([OrderPaid::class]);
+
+        $order->update(['paid_at' => now()]);
+        Event::assertDispatchedTimes(OrderPaid::class, 1);
+
+        // Moving an existing paid_at (value -> value) is not a "became paid" transition.
+        $order->update(['paid_at' => now()->addMinute()]);
+        $order->fresh()->update(['internal_note' => 'touched']);
+
+        Event::assertDispatchedTimes(OrderPaid::class, 1);
+    }
+
+    #[Test]
+    public function order_paid_fires_for_a_configured_host_subclass_with_that_instance(): void
+    {
+        config(['shop.models.order' => HostPaidOrder::class]);
+
+        $order = HostPaidOrder::create(Order::factory()->pending()->raw([
+            'amount_total' => 10000,
+            'amount_paid' => 0,
+        ]));
+
+        Event::fake([OrderPaid::class]);
+
+        $order->recordPayment(10000, 'pi_host', 'card', 'stripe');
+        $order->recordPayment(1);
+
+        Event::assertDispatchedTimes(OrderPaid::class, 1);
+        Event::assertDispatched(
+            OrderPaid::class,
+            fn (OrderPaid $e) => $e->order instanceof HostPaidOrder && $e->order->is($order)
+        );
+    }
+}
diff --git a/tests/Unit/Stripe/StripeWebhookOrderModelTest.php b/tests/Unit/Stripe/StripeWebhookOrderModelTest.php
new file mode 100644
index 0000000..07b99d1
--- /dev/null
+++ b/tests/Unit/Stripe/StripeWebhookOrderModelTest.php
@@ -0,0 +1,164 @@
+<?php
+
+namespace Blax\Shop\Tests\Unit;
+
+use Blax\Shop\Enums\CartStatus;
+use Blax\Shop\Events\OrderPaid;
+use Blax\Shop\Http\Controllers\StripeWebhookController;
+use Blax\Shop\Models\Order;
+use Blax\Shop\Models\Product;
+use Blax\Shop\Services\ShopService;
+use Blax\Shop\Tests\TestCase;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Illuminate\Support\Facades\Event;
+use PHPUnit\Framework\Attributes\Test;
+use ReflectionClass;
+use Workbench\App\Models\User;
+
+/**
+ * A host app's Order subclass with its own boot hook — the shape nirioci and
+ * other consumers use. The webhook path must build THIS class, not the base.
+ */
+class HostWebhookOrder extends Order
+{
+    public static int $bootHookRuns = 0;
+
+    protected static function booted()
+    {
+        parent::booted();
+
+        static::creating(function (HostWebhookOrder $order) {
+            $order->internal_note = 'host boot hook ran';
+        });
+
+        static::created(function () {
+            static::$bootHookRuns++;
+        });
+    }
+}
+
+/**
+ * `shop.models.order` is honoured on the real Stripe webhook path and by the
+ * ShopService / Cart finders and creators that previously used `Order::`.
+ */
+class StripeWebhookOrderModelTest extends TestCase
+{
+    use RefreshDatabase;
+
+    protected StripeWebhookController $controller;
+
+    protected function setUp(): void
+    {
+        parent::setUp();
+
+        config([
+            'shop.stripe.enabled' => true,
+            'shop.models.order' => HostWebhookOrder::class,
+        ]);
+        HostWebhookOrder::$bootHookRuns = 0;
+
+        $this->controller = new StripeWebhookController;
+    }
+
+    protected function invoke(string $method, array $args = [])
+    {
+        $ref = (new ReflectionClass($this->controller))->getMethod($method);
+        $ref->setAccessible(true);
+
+        return $ref->invokeArgs($this->controller, $args);
+    }
+
+    protected function mockSession(array $overrides = []): object
+    {
+        return (object) array_merge([
+            'id' => 'cs_test_'.uniqid(),
+            'payment_intent' => 'pi_test_'.uniqid(),
+            'metadata' => (object) ['cart_id' => null],
+            'client_reference_id' => null,
+            'amount_total' => 10000,
+            'currency' => 'eur',
+            'payment_status' => 'paid',
+            'customer' => 'cus_test_123',
+        ], $overrides);
+    }
+
+    protected function product(int $price = 10000): Product
+    {
+        return Product::factory()->withPrices(unit_amount: $price)->create(['manage_stock' => false]);
+    }
+
+    #[Test]
+    public function checkout_session_completed_builds_the_configured_order_subclass(): void
+    {
+        $customer = User::factory()->create();
+        $customer->addToCart($this->product(10000));
+        $cart = $customer->currentCart();
+
+        $this->assertEquals(CartStatus::ACTIVE, $cart->status);
+        $this->assertNull($cart->order);
+
+        Event::fake([OrderPaid::class]);
+
+        $result = $this->invoke('handleCheckoutSessionCompleted', [
+            $this->mockSession(['metadata' => (object) ['cart_id' => $cart->id], 'amount_total' => 10000]),
+        ]);
+
+        $this->assertTrue($result);
+
+        $order = $cart->fresh()->order;
+        $this->assertInstanceOf(HostWebhookOrder::class, $order);
+        $this->assertSame('host boot hook ran', $order->internal_note, 'the subclass creating hook must have run');
+        $this->assertSame(1, HostWebhookOrder::$bootHookRuns);
+        $this->assertSame(1, HostWebhookOrder::count());
+
+        $this->assertEquals(10000, $order->amount_paid);
+        $this->assertNotNull($order->paid_at);
+
+        Event::assertDispatchedTimes(OrderPaid::class, 1);
+        Event::assertDispatched(
+            OrderPaid::class,
+            fn (OrderPaid $e) => $e->order instanceof HostWebhookOrder && $e->order->is($order)
+        );
+    }
+
+    #[Test]
+    public function webhook_finders_return_the_configured_order_subclass(): void
+    {
+        $order = HostWebhookOrder::create(Order::factory()->pending()->raw([
+            'payment_reference' => 'pi_host_ref',
+        ]));
+
+        $byIntent = $this->invoke('findOrderByPaymentIntent', ['pi_host_ref']);
+        $byCharge = $this->invoke('findOrderByChargeId', ['pi_host_ref']);
+
+        $this->assertInstanceOf(HostWebhookOrder::class, $byIntent);
+        $this->assertInstanceOf(HostWebhookOrder::class, $byCharge);
+        $this->assertTrue($byIntent->is($order));
+    }
+
+    #[Test]
+    public function shop_service_finders_return_the_configured_order_subclass(): void
+    {
+        $order = HostWebhookOrder::create(Order::factory()->pending()->raw());
+        $service = new ShopService;
+
+        $this->assertInstanceOf(HostWebhookOrder::class, $service->order($order->id));
+        $this->assertInstanceOf(HostWebhookOrder::class, $service->orderByNumber($order->order_number));
+        $this->assertInstanceOf(HostWebhookOrder::class, $service->orders()->first());
+        $this->assertInstanceOf(HostWebhookOrder::class, $service->pendingOrders()->first());
+        $this->assertSame(1, $service->ordersToday()->count());
+    }
+
+    #[Test]
+    public function cart_checkout_builds_the_configured_order_subclass(): void
+    {
+        $customer = User::factory()->create();
+        $customer->addToCart($this->product(5000));
+
+        $cart = $customer->checkoutCart();
+
+        $order = $cart->fresh()->order;
+        $this->assertInstanceOf(HostWebhookOrder::class, $order);
+        $this->assertSame('host boot hook ran', $order->internal_note);
+    }
+}